Introduction

Welcome to SupportKit

SupportKit is a powerful, self-hosted customer support platform designed to help businesses manage customer inquiries efficiently. Built with modern technologies, it provides a comprehensive solution for ticket management, knowledge base, and customer communication.

Key Features

• Multi-brand Support - Manage multiple brands from a single installation
• Ticket Management - Powerful ticketing system with automation rules
• Knowledge Base - Self-service portal for customers
• Email Integration - Seamless email-to-ticket conversion
• REST API - Full API access for integrations
• Multi-language - Support for multiple languages

System Requirements

• PHP 8.2 or higher
• MySQL 8.0 or PostgreSQL 13+
• Redis (recommended for caching)
• Composer 2.x
• Node.js 18+ (for asset compilation)